VP, Data & Reporting
May 2024 — Present TechTorch
Joined as Senior Data Architect; promoted to VP, Data & Reporting
Report to the president and lead initiatives that grow the Data & Reporting practice, including hiring, solution architecture, and delivery standards across concurrent PE-backed SaaS engagements (500+ employee clients).
Deliver board-level visibility into ARR, renewals, and operating KPIs by consolidating Salesforce, billing, and finance data into governed data warehouses and reporting layers.
Led data migration remediation for a $1B SaaS company: recovered missed billings, consolidated duplicate subscriptions, corrected invalid pricing, and established ongoing data-quality governance.
Designed a repeatable Salesforce account de-duplication system and ran a phased rollout that pre-measured and managed its impact on key business metrics.
Built an AI contract-intelligence tool that turns unstructured contract PDFs into structured terms and reconciles them against subscription and billing data, uncovering revenue leakage across multiple clients.
Introduced Claude-based agent workflows into delivery (requirements capture, user stories, UAT test cases, process and architecture diagrams), standardizing outputs across engagements.
Coach offshore engineers to understand the "why" behind requirements and solve problems end to end, raising both quality and throughput.
Principal Technology Consultant
Jul 2023 — May 2024 Mansperger Makings
Served as fractional CTO for multiple clients, owning technology strategy and operational leadership end to end.
Conducted enterprise-wide security assessments, hardened core system configurations, and ran targeted training that materially improved the security posture of a 30,000-person staffing organization.
Designed and implemented core systems and cross-platform integrations for five organizations, standardizing processes and saving hundreds of hours annually.
Built an AI-driven analysis of public data to surface strategic opportunities and flag risks for a top-tier international client.
Chief Technology Officer
Mar 2019 — Jun 2023 Boston Public Library
Directed technology strategy and operations for 500 staff across 27 locations; led 5 managers and 20 IT staff with a $5M annual budget, serving 4 million+ patrons.
Led the rollout of an analytics platform (Power BI, Azure Data Factory) that saved 1,500+ hours of data collection annually and made performance metrics visible across the organization.
Secured $3.4M in federal funding and deployed 6,200 computers and 3,000 routers with the Boston Housing Authority to bridge the digital divide.
Led recovery, communications, and security hardening with Microsoft DART and federal agencies following a ransomware attack.
Moved 500+ staff to remote work during COVID-19 by procuring, architecting, and rolling out new systems and processes.
Shipped operational apps that saved supervisors ~30 hours a week (shift filling on Airtable, Twilio, and Next.js) and improved social-work case data (MS Power Platform).
Rebuilt team culture around empathy, accountability, and results, cutting ~400 hours of meetings annually while raising engagement.
Co-Founder & Chief Operating Officer
Nov 2016 — Mar 2019 First Step Coding
Bootstrapped an education startup to $400K+ in annual revenue while preparing 500+ students for careers in tech.
Taught 15+ cohorts of introductory coding and data analytics, and forged partnerships with leading bootcamps.
Hired, trained, and managed instructors and TAs across 4 cities and online while maintaining an NPS above 76.
Senior Project Manager & Solution Architect
May 2013 — May 2017 Intevity
Formerly Twin Technologies
Architected the post-acquisition overhaul of a $1B+ SaaS conglomerate's billing system, generating $10M+ in annual revenue growth while reducing technical debt.
Managed agile teams and owned stakeholder relationships on custom development projects worth $1.5M+ annually across financial services, technology, retail, and startups.
Built a company-wide dashboard for project KPIs and forecast projections.
Senior Technology Consultant
Jun 2007 — May 2013 Deloitte Consulting
Managed up to 8-person development teams implementing state-wide eligibility systems (Medicaid, Unemployment, Nutritional Assistance).
Led development of an automated regression test suite, saving 400+ hours annually.
Created a pricing strategy and tracking model for a hospital network, increasing annual profitability by $3.2M.
Advanced from Summer Scholar to Senior Consultant; taught productivity and design classes to 200+ consultants.