Kurt Mansperger

Techtorch

Directed technology transformations for PE-backed SaaS companies (500+ employees), improving data integrity, accelerating reporting cycles, and providing board-level visibility into ARR, renewals, and operational KPIs.

Led data migration remediation for a billion-dollar SaaS company — identifying missed billings, consolidating duplicate subscriptions, correcting invalid pricing, and improving governance to support strong data quality ongoing.

Managed multi-country offshore teams in the development of data warehouses, coaching engineers to understand the "why" behind their work and approach problems holistically — driving higher quality output and increased efficiency.

Designed and implemented a scalable, repeatable system to identify and de-duplicate Salesforce accounts, executing a phased rollout with clear communication to minimize risk and proactively manage impacts to key metrics.

Developed an AI-powered contract intelligence tool that transforms unstructured PDFs into structured contract terms to validate subscription and billing data, uncovering revenue leakage across multiple clients.

Mansperger Makings

Acted as a fractional CTO for multiple clients, providing end-to-end technology strategy and operational leadership to drive growth, efficiency, and customer impact.

Guided startups on product-market fit and technology feasibility, while advising established organizations on scaling operations and improving customer experience.

Conducted enterprise-wide security assessments, improved configuration of core systems, and implemented targeted training programs — materially improving the security posture of a 30,000+ staffing organization.

Designed and implemented core systems and cross-platform integrations for five organizations, standardizing processes, enhancing reporting, and saving hundreds of hours annually.

Developed an AI-driven solution that analyzes public data to uncover strategic opportunities and flag potential risks for a top-tier international client.

Boston Public Library

Directed technology strategy and operations for 500 staff across 27 locations, led an IT department of 5 managers and 20 IT staff, and managed a $5M annual budget — enhancing service delivery to the organization's 4 million+ customers.

Crafted and executed a forward-thinking technology strategy, enhancing both staff efficiency and customer service, and repositioning the IT department as a key business partner.

Led the transition to remote work for 500+ staff during COVID-19 by procuring, architecting, and rolling out new systems and processes to ensure work continuity and long-term efficiencies.

Secured $3.4M in federal funding and championed an effort to bridge the digital divide by deploying 6,200 computers and 3,000 routers in partnership with the Boston Housing Authority to reach those most in need.

Led the recovery, communications, and security hardening effort in partnership with Microsoft DART and federal intelligence agencies following a ransomware attack.

Led the development and rollout of an analytics platform (PowerBI via Azure Data Factory) saving 1,500+ hours of data collection and processing annually, improving accuracy and visibility, and fostering a culture of strategic decision-making.

Designed and led the implementation of a shift-filling app to save supervisors ~30 hours a week while providing the structure to abide by union agreements (AirTable, Twilio, single-page Next.js app).

Built a model-driven application to improve social worker data collection and analysis, providing a more holistic view of patron interactions and better metrics for funding reports and planning (MS Power Platform).

Revitalized team dynamics by instilling a culture of empathy, accountability, results, and operational excellence — reducing meeting time by ~400 hours annually and boosting productivity and engagement.

First Step Coding

Bootstrapped an educational startup to $400K+ in annual revenue while providing over 500 students with the core foundational skills needed for transitioning to a successful career in tech.

Forged new partnerships with leading bootcamps, mentored students through career decisions, and taught 15+ cohorts for both our introductory coding and data analytics courses.

Sourced, trained, and managed exceptional instructors and TAs to support courses across 4 cities and online while maintaining an overall NPS above 76.

Refined and automated core parts of the curriculum and business operations to improve the customer experience and provide alternate learning methods to best suit student needs while minimizing operational overhead.

Intevity (formerly Twin Technologies)

Managed agile development teams, led requirements gathering, and owned strategic stakeholder relationships on custom development projects worth over $1.5M annually (financial services, technology, retail, and startup industries).

Architected the overhaul of a $1B+ SaaS conglomerate's billing system post-acquisition — enhancing scalability, agility, and flexibility — generating over $10M in annual revenue growth, reducing technical debt, and supporting strategic growth.

Developed a dashboard for improved visibility into KPIs and forecast projections of projects across the company.

Launched regular 'lunch and learn' sessions to increase collaboration and knowledge sharing across the organization.

Deloitte Consulting

Managed up to 8-person development teams and led requirements gathering in the implementation of state-wide eligibility systems (Medicaid, Unemployment, Nutritional Assistance, etc.) for various states.

Led the development of an automated regression test suite, saving 400+ hours annually and elevating software quality.

Created a new pricing strategy and tracking model for a network of hospitals, increasing annual profitability by $3.2M.

Delivered dynamic productivity and design classes, enhancing the abilities of 200+ consultants across the firm.

Advanced from Summer Scholar to Business Technology Analyst to Consultant to Senior Consultant.

Human Connections

Human Connections is a non-profit doing community-driven work in Bucerías, Mexico. I provide general guidance to the organization and add support managing the website and financials.

Investours

Co-founded Investours, an international 501(c)(3) that combines microfinance and tourism in the form of "microfinance tours." Took a six-month sabbatical from Deloitte in 2011 to focus full-time on Investours, running operations on the ground in Mexico and managing five remote resources.

Investours hosted over 550 people on tours and distributed over 175 micro-loans, enabling some of Mexico and Tanzania's poorest citizens to access funding for their small businesses. Investours Mexico ultimately evolved into Human Connections.