VP, Data & Reporting | TechTorch
May 2024 — PresentJoined as Senior Data Architect; promoted to VP, Data & Reporting
- Report to the president and lead initiatives that grow the Data & Reporting practice, including hiring, solution architecture, and delivery standards across concurrent PE-backed SaaS engagements (500+ employee clients).
- Deliver board-level visibility into ARR, renewals, and operating KPIs by consolidating Salesforce, billing, and finance data into governed data warehouses and reporting layers.
- Led data migration remediation for a $1B SaaS company: recovered missed billings, consolidated duplicate subscriptions, corrected invalid pricing, and established ongoing data-quality governance.
- Designed a repeatable Salesforce account de-duplication system and ran a phased rollout that pre-measured and managed its impact on key business metrics.
- Built an AI contract-intelligence tool that turns unstructured contract PDFs into structured terms and reconciles them against subscription and billing data, uncovering revenue leakage across multiple clients.
- Introduced Claude-based agent workflows into delivery (requirements capture, user stories, UAT test cases, process and architecture diagrams), standardizing outputs across engagements.
- Coach offshore engineers to understand the "why" behind requirements and solve problems end to end, raising both quality and throughput.